Privacy policy

Last Updated: February 13, 2026

At BLACKVISION, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website or place an order, we may collect:

• Contact Information: Name, phone number, email address, billing/shipping address.
• Order Information: Products purchased, order details, payment method, and transaction history.
• Payment Information: For cash on delivery orders, no card details are stored. If card payments are enabled in the future, payment information will be securely processed through certified payment providers.
• Device & Usage Information: IP address, browser type, and interaction with our website (via cookies and similar technologies).
• Customer Support Communications: Messages, inquiries, or feedback you send to us.

We do not knowingly collect personal information from individuals under the age of 18.

2. How We Use Your Information

We use your information to:

• Process, confirm, and deliver your orders
• Communicate with you regarding purchases and customer support
• Improve our website, products, and services
• Prevent fraud and maintain security
• Send promotional offers (you may opt out at any time)

We process personal data in accordance with applicable privacy and consumer protection laws in Lebanon and GCC countries where our customers are located.

3. Sharing Your Information

We may share your information with:

• Shipping and delivery partners
• Payment service providers (when applicable)
• IT and technical service providers supporting our operations
• Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage & Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, we take appropriate steps to safeguard your data.

Your information may be stored or processed in secure facilities within Lebanon, GCC countries, or other jurisdictions where our service providers operate.

5. Your Rights

Depending on your location (Lebanon or GCC region), you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below:

📧 Email: byblackvision@gmail.com

6. Cookies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You may adjust your browser settings to disable cookies if you prefer.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will always be posted on our website with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: byblackvision@gmail.com
📱 Phone/WhatsApp: +96170490589
📍 Operating Region: Lebanon & GCC

Thank you for trusting BLACKVISION.